1. IDENTITY OF THE DATA CONTROLLER
This Privacy Notice has been prepared by Minerva Dynamics Robotic Industry Inc. ("Company") in its capacity as data controller, pursuant to the Personal Data Protection Law No. 6698 ("KVKK").
2. PURPOSE OF THE PRIVACY NOTICE
This notice has been prepared to inform data subjects pursuant to Article 10 of KVKK, regarding personal data processed within the scope of activities carried out through www.minervadynamics.net, web sales processes, and pre-sales and after-sales operations related to technical products.
3. PERSONAL DATA PROCESSED
The following personal data may be processed by the Company:
Identity information (name, surname, etc.)
Contact information (phone, e-mail, address, etc.)
Customer transaction information (order, invoice, delivery, return records)
Financial information (payment and billing information)
Transaction security information (IP address, log records)
Request and complaint records
4. PURPOSES OF PROCESSING PERSONAL DATA
Personal data is processed for the following purposes:
Management of sales processes
Management of order and delivery operations
Return and after-sales support processes
Evaluation of technical support requests
Fulfillment of legal obligations
Ensuring information security
Fulfillment of obligations towards authorized institutions
Technical evaluation and record-keeping may be required due to the nature of the Company's field of activity.
5. LEGAL BASIS
Personal data is processed on the following legal grounds:
Explicit provision by law
Establishment and performance of a contract
Fulfillment of legal obligations
Exercise or protection of a right
Necessity within the scope of legitimate interest
6. TRANSFER OF PERSONAL DATA
Personal data may be transferred to the following parties:
Authorized public institutions
Tax and accounting advisors
Legal advisors
Payment and logistics business partners
7. METHOD OF DATA COLLECTION
Personal data is collected through automatic or manual methods via:
Website
Communication channels
Order and support forms
8. RIGHTS OF DATA SUBJECTS
Under Article 11 of KVKK, users may:
Learn whether their data is being processed
Request information
Query whether data is being used in accordance with its purpose
Learn the parties to whom data has been transferred
Request correction or deletion
Request compensation in the event of damages
Requests may be submitted to the Company in writing.
Mustafa Kemal District,
100th Year Business Center,
2139th Street, No: 8
Çankaya/Ankara, Turkey
