Legal

Distance Sales Agreement

Last Updated: March 2026

1. PARTIES

1.1. Seller

Trade Name: Minerva Dynamics Robotic Industry Inc.
Head Office Address: Mustafa Kemal Mahallesi, 100. Yıl İş Merkezi, 2139. Cadde, No:8/1, Çankaya/Ankara, Turkey
Phone: +90 533 376 7590
E-mail: info@minerva-dynamics.com
MERSIS No: 0620169054800001
Tax Office / No: 6201690548
Trade Registry No: 501715

1.2. Buyer

Within the scope of this agreement, the Buyer is the natural or legal person who places an order electronically through www.minervadynamics.net.

2. SUBJECT OF THE AGREEMENT

The subject of this Distance Sales Agreement is the determination of the rights and obligations of the parties regarding the sale and delivery of robotic systems, mechatronic and electronic hardware, robotic grippers, mechanical and electronic components, control modules, products containing software or firmware, and related spare parts and accessories ordered by the Buyer through the Seller's website.

3. FORMATION OF THE AGREEMENT

3.1. Preliminary Information

The Buyer acknowledges that prior to the formation of this agreement, they have read, understood and approved the Preliminary Information Form electronically.

3.2. Formation

This agreement is deemed to have been formed upon the Buyer's electronic confirmation of the order and assumption of the payment obligation.

4. LEGAL STATUS OF THE BUYER

4.1. Commercial Purchase

The Buyer acknowledges that in the event the product is purchased for commercial or professional purposes, the Buyer may not have consumer status under Law No. 6502 on the Protection of Consumers.

4.2. Evaluation Criteria

Whether the Buyer has consumer status shall be evaluated separately for each specific case, based on the purpose and method of the purchase.

4.3. General Rule

The formation of this agreement does not mean that the Buyer is in all cases accepted as a consumer.

5. NATURE OF PRODUCTS AND RESPONSIBILITY FOR USE

5.1. Technical Requirements

Products offered by the Seller are products that require technical knowledge, assembly, system compatibility and specific conditions of use.

5.2. Integration Responsibility

The Buyer acknowledges that the Seller is not responsible for incompatibilities, performance degradation or functional losses that may arise from the integration of products with the Buyer's own systems, machines or third-party hardware and software.

5.3. Compatibility Guarantee

The Seller does not guarantee absolute compatibility of the products with the Buyer's specific usage scenario or with systems belonging to third parties.

6. SALES PRICE AND PAYMENT

6.1. Sales Price

The sales price of the products is the price communicated to the Buyer at the order stage.

6.2. Payment Obligation

Upon order confirmation, the Buyer becomes obligated to pay the total price communicated.

6.3. Order Processing

Orders will not be processed until payment is completed.

7. DELIVERY

7.1. Delivery Address

Products are delivered to the address provided at the time of order, within the stated period.

7.2. Delivery Periods

Delivery periods may vary depending on stock availability, production or supply process, and logistics conditions.

7.3. Inspection Obligation

The Buyer is obliged to inspect the product upon delivery.

8. RIGHT OF WITHDRAWAL

8.1. Withdrawal Period

A Buyer with consumer status may exercise the right of withdrawal within 14 days from the delivery of the product.

8.2. Exceptions to the Right of Withdrawal

The right of withdrawal cannot be exercised in the following cases:

  • Products manufactured or customized according to the Buyer's special requests,

  • Products that have been installed, assembled or integrated into a system,

  • Products containing software, firmware or licenses where performance has commenced,

  • Products that by their nature cannot be technically separated once combined with other products

8.3. Technical Integrity

For the right of withdrawal to be exercised, the technical integrity of the product must have been preserved.

9. DEFECTIVE GOODS AND LIABILITY

9.1. Consumer Rights

In the event that the Buyer has consumer status, relevant legislation shall apply with regard to claims concerning defective goods.

9.2. Cases Excluded from Liability

The Seller cannot be held responsible if the defect claim arises from misuse, unauthorized intervention, non-compliance with usage instructions, or improper system integration.

9.3. Liability Limit

The Seller's total liability is in all cases limited to the sales price of the product.

10. FORCE MAJEURE

Circumstances beyond the control of the parties that are unforeseeable shall be accepted as force majeure. In the event of force majeure, the obligations of the parties shall be suspended.

11. PERSONAL DATA

Personal data belonging to the Buyer is processed in accordance with relevant legislation and within the scope of the KVKK Privacy Notice.

12. COMPETENT AUTHORITIES

For Buyers with consumer status, Consumer Arbitration Committees and Consumer Courts have jurisdiction in disputes within the statutory monetary limits.

13. ENTRY INTO FORCE

This Distance Sales Agreement enters into force upon the Buyer's electronic confirmation of the order and assumption of the payment obligation.

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Minerva
Dynamics

Innovative engineering solutions in electric motors, automation and robotics.

Contact

Mustafa Kemal District,
100th Year Business Center,
2139th Street, No: 8
Çankaya/Ankara, Turkey

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